HighWater (Scotland) Ltd. has been involved in all aspects of private water supplies for almost ten years. Until recently we have employed ‘off the shelf’ and self specified treatment systems for the removal of contaminants and particularly for elevated concentrations of both iron and manganese.
Although some of these systems have proved successful many have failed on installation or soon after and we had become alarmed by the lack of understanding and willingness to help from our suppliers. This was beginning to have a negative impact on both our reputation and our willingness to approach certain projects.
One particular site was highly problematic and it was in fact our client suggested we make contact with Shakesby’s whom she had found on the internet. ‘Every cloud has a silver lining’ and from our first conversation we realised that we had found something different.
Within a few days Tim Shakesby had driven from Norwich to the northern Highlands of Scotland, at his expense, with a van full of filters, fittings and inspiration!
This is almost a year ago now and things have improved dramatically for us; we are able to approach any water supply treatment issue with confidence, secure in the knowledge that the vast experience, specialised knowledge and customer support now available to us is without equal.
In this last year we have installed 10 Shakesby & Sons water treatment systems ranging from small domestic to large commercial filters.
Your unparalleled understanding of iron and manganese treatment, willingness to adapt your treatment systems in order to best fit our client’s circumstances and requirements and your excellent standard of support have given us great confidence in recommending and installing your treatment systems. To date, all of the Shakesby treatment systems we have installed have fulfilled the specified objectives.
We look forward to a long and mutually beneficial relationship with you.